Data-Breach Litigation Creates PI Revenue Stream, the Case For Long-Form Ad Copy, and Why Reddit is the Dark Horse in Personal Injury
Plus: How David Craig Pivoted Away From Referrals and Built a Trucking Practice Consumers Choose
👋 Good morning. Chris Dreyer here. Personal injury firms are increasingly moving into data-breach litigation as cyber incidents create a steady pipeline of consumer claims. U.S. companies reported more than 1,700 data breaches in the first half of 2025. The combination of large affected populations and standardized workflows is producing repeatable litigation inventory. For PI firms, it’s a category worth watching before competition saturates it.
Look, most PI marketers assume short ad copy works better. The data says otherwise. Multiple experiments show longer conversion copy consistently outperforms when the offer requires depth, and the goal is to hold the prospect’s attention. I share some excellent resources below that make the case for why this matters now.
This also got my attention: Advertising on Reddit grew 37% year-over-year in 2025, the fastest rate among major social platforms, including Facebook and YouTube. Even though Reddit still accounts for only a small share of total spend, I’m seeing this as an opening for PI firms that want to build a presence there before the market catches up. Let’s dive in…
You’re reading PIM Newsletter, the weekly intelligence briefing for personal injury firm owners and managing partners. Each week, we deliver the strategies, tactics, and industry insights that move the needle on revenue and caseload. PIM Newsletter is brought to you by Rankings.io, the law firm growth agency helping PI firms dominate AI search and turn visibility into cases. Learn more →
Why PI Firms Should Test Long-Form Ad Copy
A few years back, Copyhackers tested Facebook display ads with long copy against creative paired with short copy and found that the ads running 500 words or more consistently outperformed shorter versions.
That result ran counter to how many firms think about paid social.
Back in 2019, HubSpot revisited some of the most effective print ads ever run and found the same pattern. This was long before social feeds or targeting algorithms existed. Many of the winning campaigns were dense, narrative-driven, and intentionally long…
…but they worked because they nailed the story, anticipated objections, established credibility, and gave readers enough information to make a considered decision.
In personal injury, long-form print ads might be rare today. But the psychology behind conversion copy hasn’t changed one bit.
In a 2018 experiment, AdEspresso tested Facebook ads of varying lengths and found that longer versions consistently outperformed shorter ones when the offer required explanation. The conclusion was straightforward: When what you sell is complex, John & Jane Public need more information before they understand your value proposition.
The experiment surfaced two additional points that should give PI firms pause.
First, poorly performing ad copy was expensive. Underperforming versions cost 2.4 times more per lead than the best-performing ads. And I think it could get worse for firms that avoid hiring professional copywriters in favour of AI slop.
Second, marketers were consistently wrong about what they thought would work: 89 percent voted for the ads that performed the worst.
This is why I’m all for experimentation, and I need you to remember this:
Most PI markets are highly competitive, with firms offering broadly similar services and making similar claims. Differentiation is thin. Pricing power is limited. In that environment, messaging becomes one of the few variables firms actually control.
When everyone is running short, generic ads, longer copy creates a different kind of surface area. It allows firms to explain approach, signal judgment, and demonstrate know-how in a way stock phrases cannot. It also filters for intent. Someone who reads several hundred words about how a firm handles a serious injury case has already invested attention, and that tends to produce better conversations and better cases.
None of this suggests short copy doesn’t work. There is a time and place for both approaches. But long-form conversion copy allows a different kind of exchange.
A colleague recently shared an article in our Slack where Search Engine Land made a similar point, arguing that copywriting is becoming a competitive advantage again. Not because platforms suddenly prefer longer text, but because they reward clarity, relevance, and sustained attention.
Which brings me to this…
In a world of TikTok dances and 15-second sound bites, longer copy could be the differentiator for an interested client considering your firm.
Your prospects are trying to understand who they can trust in a moment of uncertainty. A short ad might interrupt them. It rarely reassures them.
🔗 Why copywriting is the new superpower in 2026 →
The Reddit Dark Horse
U.S. social advertising data from Sensor Tower shows Reddit’s ad revenue growing faster in 2025 than Facebook, Instagram, TikTok, and YouTube, even though Reddit still accounts for only a small share of total social ad spend. That combination—the spike in ad spend and low competition—means Reddit could be a good place for PI firms to test new digital spend before the competition catches up. Some thoughts…
Advertisers are increasing spend on Reddit while most budgets remain concentrated elsewhere. Facebook and Instagram continue to dominate U.S. social ad spend, but Reddit’s growth rate is higher. For PI firms, that creates an opening to build presence in a less crowded environment.
Reddit ads work best when tied to specific situations, not broad awareness. Reddit’s subReddits focus on specific topics, with participants asking and answering questions based on lived experiences. Image-led ads aligned to concrete injury scenarios or common concerns fit more naturally than polished brand-first creative.
Pair paid ads with a Reddit content presence. Reddit’s own guidance for brands emphasises participation over promotion, which means you should center your entire content strategy around adding value inside communities, or subReddits. Ads can drive reach and intent. But organic participation builds familiarity and credibility inside relevant communities. Together, they support each other without turning Reddit into another broadcast feed.
Reddit rewards learning before scale. The platform is well-suited to understanding which questions, communities, and messages resonate with potential clients.
With ad spend rising and competition still limited, Reddit offers PI firms a chance to establish footing before it becomes as saturated as Meta’s feeds.
🔗 Sensor Tower: State of Digital Advertising 2025 →
More PI Lawyers Chase Data-Breach Settlements as Class Actions Grow
Personal injury firms are increasingly moving into data-breach litigation, expanding beyond auto accidents and medical malpractice as cyber incidents create a steady pipeline of consumer claims. The Wall Street Journal reports that some firms are adding dedicated breach practices to pursue these cases at scale, alongside their core injury dockets.
The volume of data-breach cases is rising. The Journal says U.S. companies reported more than 1,700 data breaches in the first half of 2025, compared with a full-year total of 3,155 in 2024. Even when the dollar value per claimant is modest, the combination of large affected populations and standardised notice obligations can produce repeatable litigation inventory.
Settlements are reinforcing the playbook. The reporting points to recent breach-related resolutions and preliminary deals involving major companies, where payouts can reach tens of millions of dollars, and where plaintiffs’ firms can run intake and filings through repeatable workflows rather than bespoke case buildouts.
That feeds into a broader class-action signal. A Forbes analysis described 2025 as another record year for class-action settlements, with data privacy and cybersecurity matters continuing to show up as a meaningful driver of totals. In other words, the breach work PI firms are moving toward is not an edge case, it is increasingly where class-action dollars are concentrating.
Still early days, but competition is coming fast. As more PI shops enter the category, speed, process, and positioning will determine who captures the highest-quality matters.
Tesla Sued Over Fatal Autopilot Crash Involving Motorcyclist: The estate of a Washington motorcyclist killed in April 2024 sued Tesla and the vehicle’s driver in state court, alleging the company’s Autopilot system failed and contributed to the fatal collision. The lawsuit says the driver of a 2022 Tesla Model S was relying on Autopilot and was distracted by his phone when the car struck Jeffrey Nissen Jr. from behind after Nissen stopped due to traffic. The complaint alleges Tesla’s Autopilot technology was unreasonably dangerous, failed to ensure driver attentiveness, and encouraged reliance on unsafe automation, and notes Tesla has faced prior litigation over Autopilot, including recent settlements and jury verdicts tied to fatal crashes.
U.S. Legal Employment Reaches Record High: Employment in the U.S. legal sector climbed to a record 1,208,100 jobs in December, according to preliminary, seasonally adjusted data from the U.S. Bureau of Labor Statistics, marking the latest in a string of record-breaking months. The count includes lawyers, paralegals, and legal assistants across law firms, companies, government agencies, and nonprofits, with lawyers making up the majority. The milestone comes amid broader U.S. job growth and follows a highly profitable year for large and midsize law firms, which benefited from strong client demand and higher billing rates in 2025, according to recent industry reports.
Boeing Settles 737 Max Ethiopian Air Lawsuit on Eve of Trial: Boeing agreed to a confidential settlement with a Canadian man who lost six family members in the 2019 crash of Ethiopian Airlines Flight 302, resolving the case just before opening statements were set to begin in Chicago federal court. The plaintiff, Manant Vaidya of Toronto, lost his parents, sister, and three in-laws in the crash, which killed all 157 people on board shortly after takeoff from Addis Ababa. The settlement ends another wrongful-death case within the consolidated 737 Max litigation in the Northern District of Illinois, where Boeing has repeatedly reached last-minute deals ahead of trial following the global grounding of the aircraft after the Ethiopian and 2018 Lion Air crashes.
Lawsuit Alleges ChatGPT Role in Colorado Man’s Death: A wrongful-death lawsuit filed in California accuses OpenAI and its CEO, Sam Altman, of causing the suicide of a 40-year-old Colorado man after prolonged interactions with ChatGPT powered by GPT-4o. The complaint, brought by the man’s mother, alleges the chatbot romanticized death, normalized suicidal ideation, and generated emotionally intimate content, including what the filing describes as a “suicide lullaby,” without adequate warnings or safeguards. The suit claims GPT-4o’s design features increased psychological risk and is the latest in a growing number of cases alleging ChatGPT use contributed to user deaths, according to the filing.
Harvey Expands in Europe With Dublin Office and 20 New Roles: OpenAI-backed legal AI start-up Harvey said it will open its first Dublin office in late March and hire 20 employees as part of its European expansion. The San Francisco-based company will begin recruiting immediately, starting with international controller and business recruiter roles, and plans to add sales and customer success hires after launch. Harvey, which provides AI tools for legal and professional services, cited Dublin’s talent pool and proximity to fast-growing EMEA markets as key factors, and said it is targeting office space in the city’s Docklands area with plans for further growth.
California Appeals Court Upholds $3M Fee for Law Firm Despite Client Objection: A California state appeals court ruled that a Los Angeles personal injury firm deserves roughly $3 million from a $6 million settlement, even though the firm initially entered the deal without the client’s consent. The Second Appellate District found that the client later ratified the agreement by accepting its benefits, clearing the firm to collect its full contingency fee.
That’s how much Sequoia Capital just committed to Sandstone, an AI-native platform built specifically for in-house legal teams. The Sequoia-led round marks the public launch of Sandstone, which is positioning itself as a legal operations layer designed to connect corporate legal departments with data and workflows across the rest of the enterprise, including HR, sales, and finance.
The funding underscores a clear investor bet on in-house legal infrastructure, not law firms. Sandstone’s platform is built for corporate legal departments that increasingly need visibility into business data and strategic priorities beyond traditional matter management. The company says its software helps legal teams align day-to-day work with broader company objectives.
Sequoia’s backing reflects a broader view of legal tech as a scaled software market. The firm has been an early investor in several legal technology companies, including Harvey, and continues to place multiple bets across the category as AI reshapes how to organize and deliver legal work.
Sandstone focuses on legal operations, not document drafting or litigation tools. Founded by former corporate legal consultant Nick Fleisher, the company targets overextended in-house teams that lack centralized access to business data that already exists elsewhere inside their organizations.
“Legal tech actually is shaping up to be a very interesting and a very large software market, and that’s why we’re very comfortable having multiple bets.” - Sequoia partner Bogomil Balkansky.
How David Craig Pivoted Away From Referrals and Built a Trucking Practice Consumers Choose
After 26 years of running a referral-driven firm, David Craig saw the limits of relying on referrals alone. And the opportunity that comes from going beyond them. Trucking cases were becoming more competitive, referral volume was harder to predict, and more firms were marketing directly to injured drivers and families. Craig chose to shift where demand came from and how trust was earned.
“There was a time where 80% of my business was from referrals. I can tell you that my business is 80% from the consumer, and 20% from referrals.”
In our conversation, he told me these were some of the key moves that reshaped the pipeline.
Proof as marketing. Craig’s pivot started with a book, not a billboard. He overnight mailed Semitruck Wreck: A Guide for Victims and Their Families to every serious inquiry, and he has never lost a client who read it. The follow-up, It’s Never Been Easier to Hire the Wrong Attorney, taught readers how to vet lawyers using checklists, credentials, and red flags. One family arrived quoting his exact questions without realizing they came from his book. They hired him on the spot.
Authority you can’t fake. To cement credibility, Craig earned board certification in truck accident law, a credential held by fewer than 80 attorneys nationwide. Indiana has four. Two work at his firm, Craig, Kelley & Faultless. He built on that foundation with a podcast featuring his real case experts, including reconstructionists, heavy-truck mechanics, and financial planners. When competing for cases, he tells prospects, “Go listen to Episode 14. That’s your reconstructionist.” Every episode becomes searchable proof of expertise.
Rapid response as a differentiator. When most firms wait for discovery, Craig’s team is already at the crash site. His rapid response unit, led by a former firefighter and military investigator, deploys the moment he signs a case. In one wrongful death case, they caught a shipper unloading evidence early. That discovery converted a $1 million policy into a multimillion-dollar recovery.
People who don’t bill, but build. Craig invests in non-revenue roles that drive trust and outcomes. A social worker who visits clients’ homes, manages benefits, and supports families through recovery. Paralegals who attend national trucking seminars and gain certifications alongside attorneys. An MBA content writer who turns every expert interview into evergreen educational content. A CFO who produces audited financials, which is rare in PI.
Craig told me it’s led to zero turnover at the firm. Every attorney on the roster started as a law clerk. Every one of them is now a Super Lawyer in Indiana. And there’s so much more to unpack. Here’s the full conversation…
🎧 Personal Injury Mastermind: Episode 347 →
Wispr Flow Turns Your Voice Into a System-Level Writing Tool
I spend a lot of time talking to AI, but I rarely use built-in voice modes. They tend to be awkward, slow, or tied to a single interface. What I actually want is to speak naturally and have clean, usable text appear exactly where I’m already working.
Wispr Flow does that more reliably than anything else I’ve used. A few solid reasons why I think you should give it a go…
Wispr works across applications without losing context. Anywhere there is a text box, Wispr works. Email, documents, browsers, internal tools, and AI apps all behave the same way. There’s no copying, pasting, or reworking drafts between systems. The end result is that this app has managed to remove a surprising amount of friction from my daily work.
The software handles structure while you speak normally. You don’t have to dictate punctuation or formatting. Wispr cleans up filler, fixes obvious errors, and produces readable text automatically, which makes it practical for internal notes, outlines, and longer explanations that would otherwise require editing after the fact.
You can tune output to match how you already write. Users can define preferred language, tone, and style so dictated text sounds consistent with existing communication. That matters in professional settings where generic or templated writing stands out quickly.
I have a feeling this is the kind of tool that could make a real dent if you’re stuck writing routine legal docs day in, day out. Intake notes, internal case updates, follow-ups, summaries, and demand outlines all qualify here. Wispr is hands down a time-saver, and my favorite feature might be that you can use it across your entire team.
Before you go
Disclaimer: Personal Injury Mastermind takes all reasonable steps to ensure accuracy in the materials we share, including articles, newsletters, and reports. These materials are intended for general informational purposes only and do not constitute legal advice. They may not reflect the most current laws or regulations. Always consult a qualified attorney for advice on a specific legal matter.
Thanks for reading. Quick ask…if you know someone who’d benefit from this content, please forward this to them. I’ll be back next week. - Chris
Received this newsletter from someone else? Subscribe below. Questions? Contact us at newsletters@rankings.io.


















